Like the British, the Japanese aren’t overly fond of complaining about service or food in restaurants. And to hear somebody do so is unusual to say the least. But perhaps there’s good reason for such reticence, as last week police arrested a restaurant owner for killing a complaining customer.
How bad the service is (or was) at 26-year-old Katsuhisa Ukon’s gyudon restaurant remains undocumented, but one customer felt the need to persistently make complaints. Even resorting to calling the restaurant to voice his displeasure.
Unfortunately this irked Ukon so much that he asked a friend for an alibi, and then arming himself with a knife and donning gloves, he went round to the complaining customer’s apartment and killed him.